Eb77 Privacy Policy — How Your Information Is Protected

This Privacy Policy ("Policy") explains in detail how the company operating the eb77 platform, and all users ("you") of the eb77.vu website and mobile application ("Platform"), handle the privacy and protection of personal information.

Eb77 believes privacy is a fundamental right. Our entire system is built to keep your data secure at all times and to give you full control over your own information.

Definitions of key terms used in this Policy:

• Personal Information: Any information that can be used to identify a person, directly or indirectly — such as name, email address, phone number, or national ID number.
• Processing: Any operation involving the collection, storage, modification, use, or deletion of data.
• Third Parties: Any person or entity other than eb77 and the user.
• Cookies: Small text files stored on your device that help improve website functionality and your browsing experience.

This Policy is developed in accordance with international data protection standards and is consistent with all applicable local laws.

Eb77 collects only the information necessary to provide our services. We do not collect unnecessary or excessive data.

Information Collected at Registration

• Full Name & Date of Birth
• Email Address & Phone Number
• Residential Address & Country
• Preferred Currency & Language

Information collected during KYC verification

• Copy of National ID, Passport, or Driving License
• Proof of Address Documents
• Proof of Payment Method Ownership
• Selfie or Live Photo Where Required

Automatically Collected Information

• IP Address & Device Type
• Browser Type & Operating System
• Login Time & Session Information
• Gaming History & Transaction Records
• Information Related to Cookies & Browsing Behavior

Sources of Data Collection

Eb77 uses your information only for the specific purposes listed below. Your data is never used for unauthorized or unnecessary purposes.

• Account Management: To verify registration, authenticate logins, and secure your account.
• Service Delivery: For operating gaming, betting, deposit, and withdrawal services.
• KYC & AML Compliance: To comply with international anti-money laundering regulations.
• Customer Support: To respond to your questions and resolve complaints quickly.
• Security Monitoring: To detect fraud, account hacking, and suspicious activity.
• Service Improvement: To analyze user experience and improve the platform.
• Relevant Notifications: To send promotions, bonuses, and important updates (with your consent only).
• Legal Obligations: To comply with applicable laws and regulatory requirements.

Eb77 never sells your information to advertisers or third parties, or uses it for any purpose not disclosed here.

Eb77 shares your personal information with third parties only in very limited circumstances and strictly for defined purposes.

Who Your Information May Be Shared With

• Payment Providers: To process transactions. Only the necessary information is shared.
• KYC/AML Service Provider: For identity verification and anti-fraud screening.
• Game Software Providers: Limited data for managing gaming sessions.
• Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.
• Technology Partners: For server hosting and cybersecurity services — under strict confidentiality agreements.

When Information Is Not Shared

• To Advertisers or Marketing Agencies
• On Social Media Platforms
• On Competing Gaming Platforms
• To any non-essential third party without your consent

Eb77 uses industry-leading technology to protect your privacy. Our security operates across multiple layers, so if one layer is ever compromised, the others continue to keep your data safe.

• 256-bit SSL/TLS Encryption: All data transmitted between the server and the user is fully encrypted.
• AES-256 Database Encryption: All sensitive data stored on our systems is protected with top-grade encryption.
• Two-Factor Authentication (2FA): An additional security layer at login that prevents unauthorized access to your account.
• Firewall & DDoS Protection: Advanced firewalls are used to protect servers against cyberattacks.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Access Controls: Your information is accessible only to specific authorized staff — it is not open to everyone.
• Staff Training: All eb77 staff receive regular training on data privacy and security.

In the event of a data breach, eb77 will notify affected users within the legally required timeframe and take immediate action.

Eb77 uses cookies and similar technologies on the platform to enhance your browsing experience and ensure the site functions properly.

Types of Cookies

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some site features to stop working correctly.

Eb77 does not retain data longer than necessary. How long we keep your information depends on its type and applicable legal requirements.

• Account Information: For the duration of active account use, and for 5 years after account closure.
• Transaction Records: Retained for a minimum of 5–7 years as required by law.
• KYC Documents: Up to 5 years after verification, as required by legal obligations.
• Gaming Logs: Up to 2 years for security and dispute resolution purposes.
• Marketing Preferences: Until you withdraw your consent.
• Support Contact: Up to 1 year after the issue has been resolved.

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

As an eb77 user, you have important rights regarding your personal information. We fully respect and uphold all of these rights.

Eb77 is intended for users aged 18 and above only. We do not knowingly collect information from minors.

• Age verification is carried out at the time of registration.
• Date of birth is verified as part of the KYC process.
• If a user is found to be under 18, their account will be closed immediately and all collected data will be deleted.

Eb77 may update this Privacy Policy from time to time. If changes are made, you will be notified in the following ways:

• A notification will be sent to your registered email address.
• A pop-up notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised.

Continued use of the platform after any changes constitutes acceptance of the updated policy. For significant changes, we will seek your explicit consent.

Contact us for any questions, complaints, or requests to exercise your rights regarding this Privacy Policy.

We typically respond within 7 business days. For urgent matters, you can also reach us via live chat.